CarDoc Maintenance Program

Enjoy the CarDoc Advantage

CarDoc saves you money. Review the coverage and benefits and you'll see the value of included services eclipses the cost of the program. Lock-in essential vehicle maintenance services at today's prices.

CarDoc brings peace-of-mind to thousands of satisfied customers from coast-to-coast. The Doc is in. Find out what CarDoc can do for you!

Coverage & Benefits	Three Year	Five Year	Diesel
Lube, Oil & Filter Change Every 5,000 miles.	9	15	10
Tire Rotation Every 5,000 miles.	9	15	10
Engine Air Filter Every 15,000 miles.	3	5	5
Cabin Air Filter Cabin air filter replaced at 25,000 miles.	1	2	N/A
Four-Wheel Alignment The first four-wheel alignment at 15,000 miles is covered.	1	1	1
Fuel Induction Service CarDoc covers the first fluid exchange at 15,000 miles.	1	1	1
Front & Rear Brake Service 30,000+ miles: Replace front pads and resurface front rotors. 60,000+ miles: Replace rear pads and resurface rear rotors.	1	2	0
Multi-Point Inspection	✓	✓	✓
Towing Allowance We will reimburse you up to $100 per incident for towing allowance.	✓	✓	✓
CARFAX Access to a vehicle history report through CARFAX at no cost.	✓	✓	✓
Vehicle Appraisal Complete inspection and real-time value provided.	✓	✓	✓
Free Loaner Car Preferred and complimentary access when available.	✓	✓	✓

*This is not the CarDoc contract. See contract for complete program details and requirements.

Sign Up FAQ

The premier maintenance and membership program designed to help you and your vehicle.

CONVENIENCE & SAFETY

The CarDoc program offers complete coverage, including towing allowance and access to loaner cars (when available). Plus, with the option to finance the program through your car loan or lease, it adds minimal cost to your monthly payment while delivering significant savings.

RECOMMENDED MAINTENANCE

While this might not be the "fun" stuff, it’s what keeps your vehicle running smoothly and protects its value. From maximizing efficiency to improving overall performance, we’ve simplified your owner’s manual with a convenient 5,000-mile service schedule. The Doc’s got you covered — so sit back, relax, and let us take care of the details!

PREVENTATIVE MAINTENANCE

Preventative maintenance might not be exciting, but it’s essential — like taking your daily vitamins. While it’s easy to overlook, staying ahead of issues can save you from costly repairs down the road. With the CarDoc program, you’ll get the services you need to keep your vehicle running smoothly and help you maintain warrenty coverage on key components. Even if some repairs seem optional now, the long-term benefits far outweigh the minor costs. Take care of your car, and it’ll take care of you.

WEAR ITEMS

Let’s be honest: most programs don’t cover wear items. But CarDoc isn’t most programs. We’ve got you covered for front and rear brakes — replacing front brake pads and resurfacing the rotors at 30,000 miles. At 60,000 miles, we’ll replace the rear brake pads and resurface the rotors when applicable.

TOTAL VALUE

Providing over $4,000 in combined service value, CarDoc Maintenance program offers a practical, all-in-one approach to maintaining your vehicle while controlling long-term costs.

Service Packages

From included essentials to expert recommendations. CarDoc has you covered mile after mile. Explore the table below to see what services are included and recommended at each interval.

Three (3) Year 5,000 to 45,000 miles
Five (5) Year 5,000 to 75,000 miles
Service Items	5,000	10,000	15,000	20,000	25,000	30,000	35,000	40,000	45,000	50,000	55,000	60,000	65,000	70,000	75,000
Replace Engine Oil	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Replace Engine Oil Filter	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Replace Drain Crush Washer	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Adjust Tire Pressures	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Top Off Fluids	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Perform Multi-Point Inspection	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Tire Rotation	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Replace Engine Air Filter			✓			✓			✓			✓			✓
Replace Cabin Air Filter					✓					✓					✓
Brake Pad Replacement & Resurface Rotors Front Rear						✓ FRONT						✓ REAR
Oil Treatment	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Balance Tires		✓		✓		✓		✓		✓		✓		✓
Perform 4 Wheel Alignment			✓			✓			✓			✓			✓
Perform Fuel Induction Service			✓			✓			✓			✓			✓
Deodorize & Disinfect			✓			✓			✓			✓			✓
Wiper Blade Replacement			✓			✓			✓			✓			✓
Battery Service						✓						✓
Replace Transmission Fluid & Flush						✓						✓
Serpentine Drive Belt (Fan Belt)						✓						✓
Power Steering Fluid Exchange					✓						✓
Perform Brake Fluid Exchange								✓
Perform Coolant Fluid Exchange								✓
Spark Plug Replacement												✓
✓ Covered by the CarDoc \| ✓ Recommended Service

*If you purchase a used vehicle your mileage will not match the above chart. **Some services may be required sooner or later depending on driving habits and conditions. ***The diesel plan/schedule looks different than this. See CarDoc Customer Care Representative for details.

Sign Up FAQ

CarDoc FAQ

Q: What can you tell me about towing allowance?

A: We will reimburse you up to $100 per incident for towing assistance expenses if the vehicle becomes inoperable due to damage to tire(s) and/or wheel(s) from a road hazard. This allowance is comprised of towing service. You must make your own arrangements for towing allowance.

Q: Why should I prepay for my vehicle’s maintenance?

A: Over the years, we’ve heard a lot of reasons for purchasing a pre-paid maintenance program. The two most common reasons are BUDGET and DISCOUNTS. Paying for regularly scheduled maintenance at the time of vehicle purchase allows you to lock–in the cost for those items at today’s prices with a HUGE discount just like buying your cable and Internet in a “bundle.” Plus you can finance the cost over the life of your loan so most of your maintenance costs spread out evenly each month. Plus, the 360-degree services provided by the CarDoc program protect the value of your vehicle and maximize its resale value.

Q: What type of oil is used in CarDoc oil changes?

A: In all cases, the CarDoc uses the manufacturer recommended oil – traditional, blend, synthetic, etc. CarDoc even ups the ante using great brands like Pennzoil to deliver the best performance and value possible. CarDoc oil changes are comprehensive – no extra costs like some other maintenance plans.

Q: Is the CarDoc only available on New vehicles?

A: No, the CarDoc can be purchased with any new or used vehicle - including diesel - as well as leased vehicles. Used vehicles will just start their interval services at the current mileage and continue for the duration of the plan.

Q: How is the CarDoc program administered for Used vehicles?

A: CarDoc services are performed using the same intervals and frequency as New vehicles. The only difference is that the vehicle mileage at purchase is “mile one” for the intervals. For example, if you purchase a used vehicle with 46,000 miles, at 51,000 miles - 5,000 miles post-purchase - your vehicle would receive its first CarDoc Oil and Filter change.

Q: Why would I need a CARFAX on my own car?

A: Confirming CARFAX has accurately captured all service records and data is a good idea - especially when it comes time to selling your car. If an inadvertent mistake has been made, catch it early and easily under the CarDoc's complimentary CARFAX program - a $44.99 value each time a CARFAX report is pulled.

Q: What if I don't use all the CarDoc services within the specific time and mileage period?

A: The CarDoc allows for a 2-year grace period to continue to receive and utilize maintenance services. The CarDoc Membership Benefits – 12% Off (when available) parts, service, and preventative maintenance, CARFAX, Vehicle Appraisals, and Complimentary Loaner Cars continue for the life of vehicle ownership.

Q: Where can I use the CarDoc Program?

A: The CarDoc services can only be redeemed at the dealership where the program and vehicle were originally purchased, or at any Victory Automotive Group dealership. For a complete list, visit VictoryAutomotiveGroup.com.

Q: I did not purchase the CarDoc at the time of my vehicle purchase. Is it too late to participate?

A: It's never too late to take advantage of the CarDoc. You can purchase CarDoc and join our membership anytime. Please see a CarDoc Customer Care Representative to discuss enrollment and financing opportunities.

Q: Why do you schedule everything in 5,000-mile intervals - that doesn't match my Owner's Manual?

A: We know. Our Owner's Manuals are guides to maintaining our vehicles, but let's face it, not everyone follows this to the T. We broke down all of our services into 5,000-mile intervals to match the manufacturers' recommendations as closely as possible, while also trying to budget the average driver's driving habits to fit our program. Feel free to deviate from the plan as often as you'd like.

Q: Who do I call for help?

A: If you are unsure who to call the best place to start is always the purchasing dealership.

Q: What's in a Multi-Point Inspection?

A: It depends. At different mileage intervals our technicians are trained to inspect various items on your vehicle. Rest assured that they rarely miss something and always inspect the core components and functions of your vehicle each visit. Below is a list of a typical inspection:

Check all fluid levels, condition of fluids and leaks
Inspect drive shaft boots
Check and adjust parking brake
Inspect exhaust system
Check condition of alignment
Inspect front and rear brakes
Check radiator fan performance
Inspect fuel lines
Evaluate exhaust system
Inspect safety and lighting equipment
Inspect air filter
Inspect suspension components
Inspect all lights
Inspect tie rod ends, steering gear box and boots
Inspect brake hoses and lines
Inspect tire wear
Inspect cooling systems hoses and connections
Inspect under the body for wear or damage
Inspect distributor cap, rotor and spark plug wires
Inspect wiper condition
Inspect drive belts
Lubricate latches and hinges

CarDoc Sign Up

Welcome to the CarDoc, the premier maintenance and membership program designed to provide quality budgeted car care, preventative maintenance and membership amenities to topnotch customers – like you!

Sign up below to maximize your vehicle’s performance, simplify your car maintenance and ultimately grow its resale value.